Institutions in countries worldwide are adopting advanced work systems, particularly in their employees' daily production processes. Similarly, the Ministry of Labour in Oman is applying modern standards and systems that prioritise the worker, aiming to enhance productivity, ensure respect for work systems and legislation and foster a culture of excellence.
Since its launch, the "Ejada" system has brought noticeable improvements in performance. Approximately RO 25 million has been disbursed as bonuses to around 54,000 government employees across 68 government units.
Furthermore, over 50 meetings have been held with human resource managers and system officials to familiarise them with their roles and provide updates on the latest developments. The system has also achieved significant milestones, with over 4 million performance targets and 11 million outputs delivered by employees.
Additionally, 965 trainers, including 75 certified trainers, have been prepared to support these programmes.
The Ejada programme has strengthened governance within the administrative apparatus, positioning itself as a key enabler of Oman Vision 2040. According to Shaikh Mohammed bin al Waleed al Hinai, Director of the Ejada project, several improvements and developments have been introduced this year to enhance the experience of both institutions and employees in implementing the system.
Through the governance and performance management framework, the system aligns the objectives of sectors and directorates with annual plans and institutional goals. It also broadens the eligibility criteria for nomination to higher ranks, encouraging the establishment of ambitious objectives and reinforcing governance across system units.
In the area of change management and training, various enhancements have been approved, including the development of specialised training packages tailored to different roles — leadership, supervisory, executive and governance positions. A communication and media plan has also been implemented to increase awareness of the system among officials and employees.
Key projects under Oman Vision 2040, integrated with the Ejada system, include incentives and rewards mechanisms such as merit bonuses, incentive bonuses, promotions, training opportunities and participation in conferences and seminars.
Another notable initiative is the Human Resources Management Matrix, designed to identify high-potential performers and support their career advancement into supervisory roles.
The institutional excellence system serves as a tool for enhancing government performance by aligning efforts with annual plan objectives. It ensures the sustainability of development initiatives within government units by identifying areas for improvement and leveraging strengths. Institutional excellence is evaluated through various criteria, including leadership, strategic planning, human capital, institutional culture, partnerships, operations, innovation, customer satisfaction, governance, and societal and environmental contributions.
The Ministry of Labour continues to develop business practices at both individual and institutional levels while raising awareness among officials and employees across government units.
Alongside introducing new programmes to educate employees about the importance of work and its role in daily life, the Ministry is diligently addressing employment challenges, including issues of dismissal and unemployment. It is also striving to create a robust business ecosystem that promotes the employment of Omanis and reduces reliance on expatriate workers.
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