Muscat: The Capital Market Authority (CMA) launched an electronic service for the public codenamed “Customer Protection Statistics” on its website.
The service covers the capital market and insurance sectors.
Further, the service is an electronic page that is automatically updated according to the movement and activity of electronic systems and services concerned with communicating with individuals and institutions in the two sectors. The page includes indices and data related to the details of inquiries and complaints submitted to the CMA, besides monitoring the execution status of such transactions.
The page also allows the public to view the total number of comments received through the whistleblower system. The page reviews the level of customer satisfaction with the services provided by the CMA.
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