MUSCAT: ahlibank’s unwavering commitment to excellence has earned it one of the most prestigious awards in the industry, “Bank of the Year 2022” by The Banker. Bestowed on only the best banks that meet a list of stringent criteria that include product mix, financial performance, asset and revenue quality, customer satisfaction, and digital offerings, this title is a highly sought-after recognition in the banking and financial realm. The award was received by Said Abdullah al Hatmi, Chief Executive Officer of ahlibank.
Taking a holistic approach to sustainable growth, ahlibank has diligently expanded its footprint in the local sector. Its balanced business model has helped it remain resilient in periods of market stress and deliver strong results when opportunities arise. ahlibank’s keen focus on redefining the banking experience for customers and exceeding expectations while delivering outstanding shareholder value has also contributed to making the bank a preferred financial partner.
Commenting on receiving the award Said Abdullah al Hatmi said, “We always strive to meet and surpass the demands and expectations of our expanding customer base through research into and application of global industry trends. The worldwide shift toward digitalisation has been a major force behind ahlibank's transformation, enabling us to enhance our local services and deliver a high standard of quality across all our operations. We are firm believers in the role digitalisation plays in the banking sector, and we are constantly evolving to remain aligned to the local and global banking trends, and deliver excellence to our investors and stakeholders and corporate sector.”
“Due to the adaptability and flexibility of our services, ahlibank has managed to truly make a difference in the local banking landscape, and our current goal is to be at the forefront of the Omani digital transformation. We will continue investing in our robust suit of digital services in order to set a new benchmark of excellence in the banking sector. These investments will cater to its growing customer base, especially the youth, who are internet savvy and prefer to conduct their banking businesses from their mobile phones. Aiming to enhance its business banking experience and enrich the local digital business environment, the bank currently offers ahliB2B to transact secure single, bulk payment locally and salaries transfer (WPS), ahliNET for safe and secure transactions, and ahliRDC for bulk and remote deposits of cheques,” Al Hatmi added.
Complementing ahlibank’s leading position in the digital sphere is the bank’s comprehensive suite of innovative retail, commercial, and investment banking solutions and its emphasis on adhering to industry best practices. By conceptualizing products and services that add value to customers' lives, ahlibank has registered a strong increase in the number of new account holders while simultaneously retaining existing customers.
As a people-centric organisation, ahlibank is strongly aligned with Oman Vision 2040 and has invested in developing its employees and spearheaded several community welfare initiatives. Keeping pace with the changing demands of the market, ahlibank will remain focused on powering the potential of its customers, society, and the nation at large while continuing to uphold excellence through all its areas of operation, therefore, making banking convenient, inclusive, and accessible to all.
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