MUSCAT: NMC Healthcare Oman has announced that both NMC Specialty Hospitals - Ghubra and Al Hail have officially received accreditation from Joint Commission International (JCI) - the Gold standard recognition in the healthcare sector for best practices in quality and patient safety. The JCI accreditation reiterates NMC’s constant endeavour to provide the patients with the highest quality of care and to ensure patient safety in each aspect.
What is JCI ?
JCI is the international arm of the Joint Commission for Accreditation of Healthcare Organisations (JCAHO), USA. It is one of the oldest and largest standards-setting and accrediting bodies in healthcare that evaluates more than 20,000 organisations and inspires them to excel in providing safe and effective care.
The JCI standards focus on areas that directly impact patient care such as patient experience and feedback, infection control, patient and family rights and patient awareness initiatives.
What is the impact of JCI ?
To be accredited, the hospital is evaluated on more than 1200 standard elements in areas like medical expertise, staff qualifications, efforts to improve the quality of services, facilities management and safety and organisational leadership. This not only offers the hospital its own health report but also helps the hospital to come to the same level of healthcare delivery as the hospitals in the western countries are.
Speaking on JCI accreditation, Dr Deep Makkar, Group General Manager, NMC Healthcare Oman said, “NMC Healthcare had commenced operations five years back in Muscat; and within this short span of time, we are one of the most recognised and sought-after healthcare providers in Muscat, serving patients across the nationalities. We have always focused on advanced technology and international standards of clinical care combined with the highest levels of quality.”
A team effort
Congratulating the team, Dr Deep continued “Patients are the centre of everything that we do and their safety & comfort is our number one priority making us a preferred healthcare services provider to the community. All medical programmes offered by us are underpinned by an uncompromising belief and practice of ethics, strict clinical governance, and excellence. The JCI accreditation is a testimony to the efforts put in by every team member.”
Dr Rajagopal Ranganathan, Medical Director – NMC Healthcare Oman said, “Both NMC Specialty Hospitals are comprehensive super specialty hospitals with highly qualified and trained medical and support teams. Now, we have got an official attestation on our hospitals’ infrastructure to be at par with international standards. Moreover, with MOH support, we follow globally bench-marked standards of medical, nursing, and operating protocols making it the preferred healthcare destination for patients from around the region.
The Hospital Director said it carried tertiary level capabilities with a Centre of Excellence each in the realms of Cardiology, Orthopedics & Spine, Bariatrics, Gastroenterology, Neurology, Lap & Minimal Invasive Surgery, Obstetrics & Gynecology, among others.
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