Fast Company

HOW TO LEAD WITH EMPATHY

Nadella, flanked by former Microsoft CEOs Gates, left, and Ballmer, greets his colleagues as their leader for the first time, in February 2014.

My first boss was a bully. Just before I started working for him, a rumor circulated that he’d once thrown a desk out the window. Maybe the story was apocryphal, but it didn’t feel that way to those of us under his thumb. He would yell and curse. We were all afraid of him. As unpleasant as it was, though, I have to admit that the fear was

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